User Registration issue.

PratikArora

just updated the new release and turned on OTP verification tried registering, it is not working when registering for new user it does show infinite loading. @Saurabh @NikhilJain

Saurabh

PratikArora using MSG91? All DLT things are configured properly?

PratikArora

Saurabh no, twilio. after turning off OTP verification, user registration is working.

Saurabh

PratikArora Is this the first time you are using Twilio?
The demo account won't work on the production website with Twilio. Just FYI

PratikArora

Saurabh no i have working account. i am receiving OTP as well but it is not working loading infinite.

Saurabh

PratikArora What's your PHP version? Make sure it's 7.2 or 7.3 and not 7.4 and above.

PratikArora

Saurabh PHP version 7.3

Saurabh

Was OTP perfectly working for you in 2.8.1 or in 2.8.1 you had not enabled OTP verification?

PratikArora

Saurabh i used OTP verification long time back after that i had turned off OTP Verification and as today you asked everyone to turn on OTP verification i turned it on and its showing infinte loading

Saurabh

PratikArora Can you create a ticket on https://support.stackcanyon.com and provide your cPanel URL, username and password, and Admin Dashboard email and password as well.

I am still guessing this has something to do with the server config and not the application. But as you said, the PHP version is 7.3, I just need the cPanel access to confirm other configs too.

PratikArora

you see that without OTP you created account, now i will turn on OTP Verification please try creating account from Another no.

PratikArora

Saurabh done.

Saurabh

PratikArora The OTP login was enabled when I tried to register and was able to register successfully with OTP verification.
Please try again on your server.

I didn't change anything yet.

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