I'm at Version 2.4 & I have updated to 2.5, Now It's asking for Purchase Code & Super Admin Password. I don't remember that as I used only the admin password for a long time. Please help me asap. Our Business is in Live.
Super-Admin password can be reset by accessing PhpMyAdmin.
Log in to cPanel.
Access the PhpMyAdmin Panel.
Select your Database.
Select the "users" table.
In the id "1" you can see that's the Admin Account. Now for this row, you will need to change the "password" field.
The password filed is hashed, so you will need to create a hash from here:
Goto https://passwordhashing.com/BCrypt and enter a password to generate the hash.
Copy the hash and paste it in the "password" field of your Admin user (the user who has user "id" as 1)
NOTE: While copy-pasting the hash, please make sure there is no empty space at the beginning or at the end of the copied hash.