Then instead of posting here, why don't you just create a support ticket?
And what do you mean by all your work gone? If you have not made modifications to the code, there is not a single thing to worry about.
If you are an old user, you should be knowing that!!!
Create a ticket on https://support.stackcanyon.com and get your issue resolved quickly.
P.S there is no "Sneaky shit" unless you do any illegal things.
P.S If you update, all your modifications will go away, as you are replacing the code on update!!! This is a general thing that you should be knowing!!!
Every script work in the same way.
If you need to do modifications, DO NOT update. Or take the update files and ask your developer to make the changes and then deploy the code.