Anyone see blank page after few operations with 2.9.1?

Phnom · 2021-09-17T14:32:09+00:00

I've updated from 2.8 to 2.9 then 2.9.1 It shows blank page often, for example after going to Account then come back with back button and go to Account agai...

Anyone see blank page after few operations with 2.9.1?

Saurabh

Phnom please let me know the exact steps to recreate the issue.

If the steps involves sign-in a customer, then send me the customer details too.

ORDERDO

Saurabh

done
done
done
same problem sir

Saurabh

I really have no idea what the issue is.

Will be releasing 2.9.2 tomorrow with just one bug fix (which is not this white screen issue). Update and see if that helps. (tomorrow)

ORDERDO

Saurabh
sir i checked 6 phones it works perfect in 2 phones and 4 phones and my desktop same blank page showing.
clear browser history and catches nothing change.:

vanthan

Phnom
Bro you should double update again with 2.9. 1 for making sure. for better if you are new fresh install should be start with fresh install with 2.9.2 for sure no problem with your error.
by the way are you stand for php v 7.3 or not?

NikhilJain

ORDERDO check your ssl

vanthan

yes I found as like you said, after register verified by phonne number for login , then I log out then it does not redirect to home it shows the blank screen. this case I think your installation softcode to your server not full. should try to do with fresh Installl. Beause every body here no met like your face at this time.

ORDERDO

vanthan have you use hostinger ??

ORDERDO

NikhilJain checked

Phnom

cache loading fails?
If we refresh (with pull to refresh or refresh button), page will be shown again.

I'll try to install 2.9.2 and see if this is solved or not. thanks.

vanthan

Phnom
I mean should install with fresh install 2.9.1, Bec your website did not have data yet.

Phnom

vanthan ok understand. No data yet now, only the customize with firebase OTP.

ramesh

Phnom
This is your issue (Firebase: Firebase App named 'OpenMenu' already exists (app/duplicate-app))

Phnom

ramesh didn't see this issue in 2.8 and OTP itself is working fine also with 2.9.1. Anyway I'll request developer to have a look.

Thank you so much for the information!!

Saurabh

Guys if you do customisations and then tell that application is not working, you are going to get ban from the forums for wasting our time!

Have some common sence to inform that certain customisations were made.

We cannot help if you or your developer customize the code and the website crashes!!!

cmtegerson_oficial

+1
The screen is restored only when the Delivery/Self pickup button is touched.

ORDERDO

any one solved this ??

Phnom

ORDERDO solved, many thanks to Mr. @ramesh for his information.
it was our customize part, nothing to do with 2.9 update. I think 2.9.1 is very stable.