Hello, stores are being shown in areas without coverage and at the time of payment it appears that I do not have coverage. But ideally, it should not be shown from the beginning. This is a configuration error?
We use the Geodistance formula to calculate the distance between the customer and all the stores to list the stores on the Homepage. (We do not use Paid 3rd party services like Google Distance Matrix API as the cost of that will be huge)
This Geodistance formula is not very accurate according to the roads, as it takes the straight line distance only.
Example For your case, the distance formula might be giving the distance as 10km for a certain store (let’s assume) and if the radius is set to 8km, then it will be listed on the homepage.
But as you have Google Distance Matrix API enabled, on the cart page we make an API call to calculate the operational distance if Google says the distance is 12km, the user will get the message that the store is “not operational”
===
The best way is to use Delivery Area Pro to solve the operational issue you are facing.
