One-Time Platform Fee Issue

Jha

I purchase this Foodoma App From codecanyon After a Few Months Suddenly App got suspended from codecanyon
I just post here Regarding the App Removal Issue -
https://discuss.foodomaa.com/d/3050-foodomaa-not-avilable-codecanyon
After that, we don't receive any confirmation

Suddenly I just open Discuss forum So just see everything is totally changed, they are charging 1% free + a one-time Platform Fee
We are already ur clients we already buy your products u r still charging from us?
we also know u are also here for doing business but don't do it like this atleast give free updates to your regular clients.
but I saw the one-time removal fee post on time, I just created my new account but it's stuck on the API page & solved the issue after 2 days,
As we are running a startup we have very less orders & we already Spent the amount to purchase I don't think so one-time fee is worth it,
I m continuously watching they have a proper roadmap but they don't have time to update properly,
I m totally confused about, To proceed with foodomaa or not
They can change from 1 % to 5% also in future
Just assuming if they change to 5% how does a startup grow & compete with big players?

No confirmation Mail or SMS Received

#admin Kindly look into this matter

@Saurabh @Mani

Saurabh

Jha You created request to remove the one time Platform fee on 23.

The offer period was till 19th August. It's as simple as that.

(One time Platform fee is charged because we will be providing the new customer, delivery and store owner android apps for free)

If you don't want to continue with the One time fee no issues, you can continue using the old Platform.

Kindly note we are not foolish to increase the transaction fee from 1% to 5% please have a some common sense !!! And please don't assume stuffs!!!
We cannot justify this again and again.

But from next month new pricing will be in place where a monthly fee along with transaction fee of x% will be charged. (For new sign-ups)

Jha

Ya I know very well I created a Removal fees Ticket on 23 , But I singup on a new website on 19 u can check it out also, After that it stuck here https://discuss.foodomaa.com/d/3322-new-platform-is-ready/191

As per your Post - After the upgrade to Pro then Raise a ticket for Removal https://prnt.sc/QNrNMgVsv6N5

u don't have any Skip button to move further - https://prnt.sc/v6tzrTYvXbbh
many users face this issue as I saw

just assuming because if u can change the whole platform so it's just a small amount to change commission %

if u have the Skip option so I can easily log in & upgrade to pro & raise a ticket
if I m wrong or I didn't Signup on the 19th just show me then Don't provide me then it's my fault, I agree to accept then

Saurabh

Jha dude, a simple solution for that issue was already provided here:
https://discuss.foodomaa.com/d/3323-google-apis-for-the-new-platform (solution was provided 21 days ago)

And if you had created a ticket for the same on how to solve the Google maps issue, we would have helped you with that over ticket.

"Many user face that issue"
Yes, because it's a new platform that just requires new IP address to be added to Google Maps, that's it.

There's no skip button because next step of the onboarding process heavily depends on the Google APIs.

We are not telling it's your fault or our fault. No one is to blame here. There was a offer till 19th, and you miss it. Accept it, move on and be happy that atleast you sign-up on August, as registration will be temporarily be closed from September till the next pricing plan is active for new users.

Also, even if you pay the one time Platform fee, it's a great deal for you. I see you have only Foodomaa and SuperCache module. But with the new platform you will be getting all modules inbuilt + all the android apps. If that's not good enough for you, nothing I say will change your mind.

No more explanation for this can be provided from our end.