The image you uploaded is not in the correct dimensions.
You will need to upload the image in one of the following dimensions:
- 486x355 (recommended)
But your image is of dimension: 2068x2094 (Incorrect Aspect Ratio)
For example, I have converted your image to a correct aspect ratio which the system can understand.
Please find the attached and upload the image to your item and check on the customer application how it looks.
Above Image Dimension is 486*355