Anyone with Surcharge feature where customer will have to pay extra fee if pyment method used is Online Payment like Stripe?
Most of payment gateways have 3% + fixed amount so it would be nice to pass the fee to customer.
Nimika I think no customer will pay for it. My suggestion is add that 3% to the food price.
Nimika hoping there is.
Nimika That is not good. Let us say $100 is for the item price. Then if customer used card gateway and you put surcharge of 3%.. Your paymongo gateway will total it as $103.. so $103 plus 3% + 15 processing fee. We are at losing end. Don't use card please.
it will get you in trouble. Imagine: the delivery boy go to the store and buy a pizza of 100 $, but on his phone, it is telling 103 $.
So, how will admin view the report to pay him as he press Payout request?
After reading your comments, it does make sense. it might disappoint our customers. Putting another 3% on top of store commission seems smart but it might again hurt the store. How do you guys manage these kinds of losses,.
In India, some card gateways has an option to surcharge the customers without reflecting on the total item on your store, means you as an admin you need to set it in your cc gateway settings to have a surcharge. the workflow like this.
soodomaa that's impossible for us bro haha
To solve this problem, you should have the possibility that each store has its own PayPal account, Stripe, etc.
In this way, the costs for using a card will always be charged to the owner of the store and not to us.
that function is necessary please Foodomaa 😅
I have it set by a developer, every payment is added by 3% . And the best it doesn’t show up when looking in earning and report so there is no mistakes in payout
tusHedel share to us your developer, please. willing to pay
So is it by default: the card company charges customer transaction fee outside foodomaa (not affecting any to the amount on the order)?