Store Owner Countdown timer to Accept or Cancel Order

AbdulRehman

I like to propose a Countdown timer feature request for Store owners to accept or cancel the Order. Only Admin can set the timer. Once the timer is expired, Admin should get notified/alert.

This way we can have a less fraudulent done by restaurant owner and admin can call the restaurant owner for confirmation.

What do you guys suggest? please share your thoughts on this and if you want this feature to add in next update, please vote.

Regards

NikhilJain

Will be helpful

JusanSG

Really helpful! Voted

soodomaa

Good idea. might as well apply to riders side.

drtech

will be very helpful

AbdulRehman

@Saurabh @Mani

Please add this to idea passed, We really need this feature.

BillyTV

Buenisimo!!! lo apoyo al 100%

UlandaRichter

Yes very much needed

KaziSabit

I think this feature is available already.
Admin gets blinking spot beside order when order is passed certain time set by admin.

AbdulRehman

KaziSabit
Wow, Can you show us?

NikhilJain

AbdulRehman in the orders tab in admin section after a certain time pass (set in the settings) a dot blinks near the order id which is not accepted yet

AbdulRehman

NikhilJain
I am talking about the countdown timer and Notification alert to admin.

That feature I also know, here the question is, if the order is not accepted, the timer will continue, What if restaurant contacted customer and done the delivery?

ventis

Why not hide customer contact until restaurant accept the order ?

AbdulRehman

ventis

What about the Self-pickup and if there is a bulk order or bakery order?

JusanSG

ventis "Hide customer detail" causes many problem. Example: the restaurant want to call customer to ask for more information about the dish with un-clear note/comment, or anything else...

bob_gva

I create module with notifications ... after x minutes.

Carlos

I think that a good idea is to accept or cancel the order when countdown is finished and then send a notification to admin.

TalhaSaeed

This is a Good Idea

surya90

@bob_gva can u give info how to get that idea? love that

bob_gva

surya90 I make telegram and viber module to send after X mintutes notfication to operators/admin

Django85

bob_gva How to get that?

ShauryaSaxena

bob_gva This is cool