GPS access is not granted or denied

Wagner

Hi guys,

I'm getting the following error "GPS access not granted or denied" when a new user tries to access my app. I have tested on iphone and android devices, but I get the same GPS error.

The error happens when the user clicks in the "use current location" button".

I reset my google maps keys, but it didn't work either.

Does anyone have any idea how to solve this problem?

@Saurabh Can you help me?

JusanSG

Wagner
It's not Foodomaa issue, it's on user smartphone side. He didn't allow location access. Kindly tell your customers turn on "Allow location" (for their phone).

Saurabh

Wagner make sure Location access is enabled on your device, if it is turned off, then the browser cannot even request for permission.

Wagner

Saurabh Yes, location enable in all devices if I make tests.

DisGoIN

Saurabh Same issue face on Android 10 Devices When using Current location ....Please check this

Marmaris

DisGoIN Specify browser and version?

yolo

Greetings, I have the same problem, but with version 2.8.2, it keeps looking for the location site

NikhilJain

yolo turn on the gps

yolo

NikhilJain is on, I have another foodomaa app, in the same cell, and that goes well,

Saurabh

Using webview application?

I am 100% sure there is no issue with the application.

This issue can only happen if:

You are using a custom webview Android app.
GPS permission was denied when prompted.
GPS (Location) is disabled on the phone.

yolo

Saurabh thank you very much, the problem was simple ,,

Marmaris

yolo Are you kidding him? it is written in black and white that it is a mistake on your part.

Saurabh
And you are laughing at me. I've been waiting for a response from support for 10 hours already. Changed hosting.

NikhilJain

Marmaris Foodomaa already have licence reset feature before you migrate you have to reset your license or get the reset done before migration.