Access to the GPS was not granted or denied

joilson007

The page at https://cardapioaqui.store/
Access to the GPS was not granted or denied
I contacted Foodomaa support with the screenshots of the errors, but they did not get back to me with a satisfactory position. They informed me that the error does not happen on their phones. The error happens on mobile phones with Android versions 5, 6, 7, 8, 9 both in the application and in the browser.
All GPS and location permissions have been granted and yet the error persists. The phone brands that were tested were LG, Asus, Motorola and Multilaser.
Could someone help me fix this error?

@Saurabh @[deleted]

Saurabh

joilson007 already sorted in v3.5 and we cannot help if you have customized the code on your own

knurillaev

joilson007 I just opened your site gave permission and everything works fine, try to clear the browser data

joilson007

Saurabh I have already demonstrated the error in the sub domain where there is no modification [Customization] https://foodomaa.cardapioaqui.store/
In the domain there is customization, but nothing that prevents the routine https://cardapioaqui.store/
As it was passed to support in ticket number "15044" and "14771". I proved to you that the error exists even when I use the system without any customization. Now I want your help to solve the problem?
I have already informed you that the error does not happen every hour, it is sporadic and varies from phone to phone. All permissions were given and even so the error is still occurring.
Will you help me or not?

joilson007

Saurabh
The bug is being a new one now, on some devices they accept the location plus for on that home screen. I can send all the videos. It is undeniable that there is a scripting error in Android versions 5, 6, 7, 8 and 9. Let's say it's not all devices.

joilson007

knurillaev My friend, it is not always that this problem happens. I am already worried because some customers complain a lot.

Saurabh

joilson007 what is your Foodomaa version?
As stated above, it's already solved in V3.5

joilson007

Saurabh Let me know where there was a fix? In which part of the script Foodomaa was corrected the error? my version is updated to version 3.5

joilson007

@Saurabh# Ticket "15507"
18115 And there my dear and I can prove that your Android application is not working some versions of Android 5, 6, 7, 8 and 9 does not work properly have several videos proving it and then we will solve the problem or not?

JorgeAndres

I have the same problem on iphone phones someone advises me thanks V. 3.5

joilson007

After updating to version 3.5, on some android devices the error persists.