• How Tos

  • Adding your custom domain to the new platform

Saurabh With all due respect, I prefer to continue with my pro plan on Cloudfare so, please, let me know how we can do with custom domain.

      Carlos sorry, that's not something we can help with.

      When you add your website to Foodomaa, your domain is managed by our Platform Cloudflare account. All the things are managed by us.
      (And as said earlier, the security things, caching things, SSL etc will be handled by us)

      If that's not feasible for you, there's nothing more we can explain on this topic.

          Saurabh Ok, in that case the only option left for me is to use an alternate domain instead of a subdomain. But, as I understood that there would not be so many inconveniences, I have already requested a custom subdomain from the saas admin panel. I would need to please remove that information to use the alternate main domain and migrate as soon as possible.
          Thank you very much.

              Carlos Can you please check once again, I have just reset the server level cache for you .

                  4 days later

                  EzequielMombelli You should skip all these steps and keep only the defaults on.
                  As when you link your custom domain, your website will be managed by our Cloudflare account configs.

                    What will be the procedure to migrate the old data, If I accidentally upgraded to pro.

                      @Saurabh @Mani after Cloudflare linked domain successfully and after adding the custom domain name TXT Record and CNAME the url is now showing Cloudflare Error 1014 CNAME Cross-User Banned. Can you guide where might it go wrong.

                        DaveT delete all the A and AAAA records and then add the CNAME and TXT records.

                            Saurabh i have check there are no A or AAAA records. There are only 3 DNS that is the TXT and the CNAME which i have added as per instruction. And also on the New Platform Custom Domain Page its is showing only 1 TXT Record and 1 CNAME Record. Please find support ticket #17063 for screenshots.

                                DaveT Just now replied to your ticket with the requirement list that we need to resolve your issue.
                                Once all the required data is provided, we will resolve your issue on high priority as your site needs to go live ASAP.

                                    if i link the current domain with my current installation which is on my server as the custom domain on your new platform's pro plan, what happens? will the old installation become inactive ? pls clarify

                                      Tex100
                                      If you link your main domain(where old Foodomaa is installed) to the new Platform then yes.

                                      If you link a new domain, then your old domain will still be active with the old Foodomaa.