Adding your custom domain to the new platform: Page 3

Saurabh · 2022-08-07T02:04:50+00:00

Make sure you have upgraded to the Pro Plan first. Make sure this process is only done after you have migrated the data from your old domain to the new platf...

Adding your custom domain to the new platform

Carlos

Saurabh Ok, in that case the only option left for me is to use an alternate domain instead of a subdomain. But, as I understood that there would not be so many inconveniences, I have already requested a custom subdomain from the saas admin panel. I would need to please remove that information to use the alternate main domain and migrate as soon as possible.
Thank you very much.

Saurabh

Carlos Done! you should be able to add a new domain now.

Carlos

Saurabh No, I do not, I still viewing the subdomain conf.

Saurabh

Carlos Can you please check once again, I have just reset the server level cache for you .

Carlos

Saurabh Yes, I can add my domain now. Thank you!

EzequielMombelli

What would be the recommended configuration when using the custom domain in cloudflare?

https://snipboard.io/wcR53x.jpg

Saurabh

EzequielMombelli You should skip all these steps and keep only the defaults on.
As when you link your custom domain, your website will be managed by our Cloudflare account configs.

animehouse

What will be the procedure to migrate the old data, If I accidentally upgraded to pro.

Saurabh

animehouse have you already linked the domain?

DaveT

@Saurabh @Mani after Cloudflare linked domain successfully and after adding the custom domain name TXT Record and CNAME the url is now showing Cloudflare Error 1014 CNAME Cross-User Banned. Can you guide where might it go wrong.

Saurabh

DaveT delete all the A and AAAA records and then add the CNAME and TXT records.

DaveT

Saurabh i have check there are no A or AAAA records. There are only 3 DNS that is the TXT and the CNAME which i have added as per instruction. And also on the New Platform Custom Domain Page its is showing only 1 TXT Record and 1 CNAME Record. Please find support ticket #17063 for screenshots.

Saurabh

DaveT Just now replied to your ticket with the requirement list that we need to resolve your issue.
Once all the required data is provided, we will resolve your issue on high priority as your site needs to go live ASAP.

DaveT

Saurabh hi i have replied to the ticket. Thank You

Saurabh

DaveT Custom Domain linking was successful. ✅

Tex100

if i link the current domain with my current installation which is on my server as the custom domain on your new platform's pro plan, what happens? will the old installation become inactive ? pls clarify

Saurabh

Tex100
If you link your main domain(where old Foodomaa is installed) to the new Platform then yes.

If you link a new domain, then your old domain will still be active with the old Foodomaa.

MrCam

I am Facing this problem

Saurabh

MrCam first delete all the A and AAAA records from that page. Then add the TXT and CNAME records.

Carlos

MrCam Hello, just out of curiosity I have come to see your app and I saw that you have changed the color of the promo badge. Could you share with me the CSS to do it?

animehouse

Saurabh yes I already linked the website

MrCam

ok but if i do that my main domain will not work may i right?

Saurabh

MrCam yes, as you are linking your main domain to the new platform, old website will be stopped.

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