Small bugs in new platform: Page 8

aswin379 · 2022-08-14T11:37:42+00:00

Store owners cannot add or edit item images Header menu gets missing sometimes in staff login.

Small bugs in new platform

aswin379

The commission issue is not solved yet.

Another suggestion is that, in the dashboard now the profit gained is calculated as the sum of Commission Earnings without coupon amount reductions. It will be better to sum the Total earnings after coupon discounts

Saurabh

aswin379 commission thing development is done and is currently undergoing testing on our staging server.

As soon as we get go-ahead from the testing team we will push the code to production.

Saurabh

aswin379 This issue has been resolved in the last update that was pushed on 23 November.
https://trello.com/c/IIRf0cBW

getmytrend

@Saurabh
How to stop zero pricing for customised products
The customer places an order for the product at zero price; we have set the item attribute price, but the main price is set to zero.

Carlos

getmytrend I do it like this, I put the price of the lowest customization as the item price and in the description I put "from $X"
So in your case it would be like this:
Price: 209
Item description: "From 209 (small)"
Customizations:
Small: 0
Medium: 150
Large: 290

Yvonne

Carlos This is confusing for our customers when we tried this when we first launched.

What we did is to put 0 in main item then in description "Starts @ 209"

Then put a variant of single select for sizes so they will be forced to pick one.

Small: 209
Mediaum 359
Large: 499

getmytrend the reason you are seeing 0 there is because your customization (small,medium,large) is supposed to be single select than multiple select.

Saurabh

getmytrend

Yvonne has replied with the correct answer.
You need to make your item customisation as Single Selectable so that atleast one will be selected.

Abiz009

Saurabh There should be display any one Price instead of Showing Blank

Saurabh

Abiz009 will try to improve this in the future.

===

Ofcourse this cannot be done if the item has One customisation and the customisation is Multi Selection.
If the item has one Customisation and the Customisation is Single Selection (we can just take the first selection and show that as the price)
What if the item has multiple Single Selections available on the item? Will we need to sum the default selection? Right?

Like so:
Crust Type:
FRESH PAN - 20 (default)
HAND TOASTED - 50

Size:
MEDIUM - 200 (default)
LARGE - 300

So for this, the item price should show 220 right?

Abiz009

Saurabh Right

aswin379

Please add selfpickup only available coupon option in the roadmap.
Add password hide or view button in the registration and login page

Saurabh

aswin379 what do you mean by password hide or view option?

If you turn on OTP login, there is no password.

aswin379

Saurabh

Yvonne

Bug. Staffs cant see dashboard orders for Pickup and Drop.

Saurabh

Yvonne Not a bug. This is something that has not been implemented yet.

Yvonne

Saurabh Saurabh, delivery guys cant slite the order to Deliver. And some actions are throwing Errors. Can you pleaese check, this is really urgent. Thanks

Abiz009

In Delivery Boy App, OTP is not Entering, It always hang up if otp entered

Abiz009

Bug Fixed, Problem Solved

Roger

@Saurabh When we place the order for 3.5 km, the amount is 36, but after the order is placed, the delivery distance automatically changes to 4 km and the amount becomes 40.

A screenshot is attached for before the order, and one for after the order is attached below.
Before the order

After the order placed

Saurabh

Roger please let me know your username in the new platform

Saurabh

Roger You have not enabled Google Distance Matrix API.
If you don't use that, the accurate distance calculation cannot be guaranteed on cart/after order placed.

Please enable this:
Admin > Settings > All Settings > Customer Application: Use Google Distance Matrix API

Roger

Saurabh I have submitted the ticket 17891

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