checkout screen error: Page 2

Helton_Fraga · 2021-04-07T01:02:32+00:00

hello could someone help me? how to solve a problem that appeared today out of nowhere, the customer is stuck on the checkout screen. and every time you clic...

checkout screen error

Kara

Deactivate one signal

mounika

Solution:

Who ever facing the problem at checkout page. The Solution is like this
Admin panel -> Settings -> Push Notifications -> Remove One Signal API's and Save and try

It will work

The problem is with onesignal, not with foodomaa.

Nimika

Guys, remove the One Signal API, its the cause. Thanks to Karthik

JusanSG

Nimika

So we will resolve one bug by creating another bugs?

JusanSG

Oh god, I have the same problem, suddenly today. Yesterday it's still alright for hundreds of order processing, now it is stucking here...

I myself will create a ticket, you should to. Don't wait!

soodomaa

So far no issues on my end. Maybe time diff. I operate here in Singapore.

JusanSG

Until now, is there any official solution from Foodomaa team? We couldn't remove Onesignal service, it's a basic flow that must have.

Saurabh

JusanSG

There cannot be a solution if the issue is not from our end. OneSignal server seems to be lagging too much.

The only way to fix this is to create a queue system (you need a vps and a lot of code modification) not possible for 99% of users who are on a shared hosting.

There is something we are working on so that these services are managed by us and not our customers.

soodomaa

I did not remove mine. Let me observe and see how.

Nimika

Saurabh Thanks for acknowledgement. I am using VPS and my one signal one has been working fine until earlier. People are placing orders, the order went through but got stuck on checkout page resulting on duplicate orders.

JusanSG

Saurabh
Thank you. At least, what can we do now? ==> Let the checkout page go through to avoid duplicating many times for one order. But we don't know how to do to make sure the system is not creating another bugs, so we have to wait for an urgent update from Foodomaa team.

soodomaa

Saurabh It's time to make foodomaa Saas.

JusanSG

Saurabh There cannot be a solution if the issue is not from our end. OneSignal server seems to be lagging too much.

The only way to fix this is to create a queue system (you need a vps and a lot of code modification) not possible for 99% of users who are on a shared hosting.

There is something we are working on so that these services are managed by us and not our customers.

@bhojmandu
We can't do anything right now, so please wait for future update. Hope soon!

renidev

soodomaa no no... I have the same issue. It came to our notice when we got 5 orders simultaneously by a customer. We called them, but they told they only placed 1 order.

What we found

issue occur when we activate One signal
issue only on COD orders
-

JusanSG

renidev issue occur when we activate One signal
issue only on COD orders

You're right about this!

soodomaa

renidev If this is the solution to avoid duplication of orders then let me try to remove One signal keys.

soodomaa

I can also attest on the duplicate order issue. Daily, I do have duplication orders which my users wonder why it was duplicated yet they order only once.

soodomaa

So far so good. I did not remove One Signal keys and API on my settings.

josan420

I had this issue 2 weeks ago. Custormer placed an order and I got more than 10 orders. It happened 3-4 times same day. Than I cleared cache etc and it solved the issue. I don't if issue was sloved by clearing cache or what...
For today's issue, i will check and see...

josan420

I have same issue. As suggested, i removed one signal to solve the issue but now notification are not working. Any one found solution to this?

JusanSG

josan420
Currently, the only way is to remove Onesignal API key, as above recommendation. We have to wait for future update from Foodomaa team. Don't try to modify your code, it will cause a big messing.

RosenBerg

Any fix for the above error without removing One Signal API?

Saurabh

soodomaa Yes could be a good option as we spend 80-90% of the time fixing the customer's "SERVERs" issue rather than development.

With a managed Foodomaa everyone can benefit without having any headache of managing the servers, dependencies, updates, modules, security, speed, SSL, etc.

Plus, advanced features like a queue, memory caching, sockets could be implemented with our own managed server.

Considering this for further discussion. Will contact other users too for private discussion.

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