Are you using the old Foodomaa from CodeCanyon or the new Foodomaa SaaS platform?
There is no issues like that on the new platform

    9 days later

    Saurabh
    Hello, I have not been using your services for a year now and I do not plan to do so again, I am not satisfied at all with the way in which you have handled yourself by not responding to queries in the forum, not improving the service and not providing support I am also not happy with the change from the self-hosted version to the saas version.
    Therefore, I ask you to please cancel my scale plan that I never subscribed to and stop applying charges to my card.
    My domain was okdelivery.ar
    Support tickets system is not working.
    Thank you so much.

        Carlos Hi Dear what's your problem exactly if you're asking for any fixing of bugs or even customizations like the big projects in food delivery platforms i can help you with that.

            AZH_Dev Thanks but it's not about anything like that. I haven't used any version in a year, neither self-hosted nor SaaS, and they continue to charge me for a plan and charge it to my card. What I want is for them to stop charging me for something I don't have and don't want.

                Carlos Carlos, 6 days ago, we had a conversation with you over email (hi@foodomaa.com), where we offered you a no-cost shift from Scale to Grow plan without paying anything extra. And you agreed to pay for the Grow plan in a week.

                Also, your card was never charged, we just sent a request to your email to authorize the transaction, but you never did.
                (Screenshot is already sent to your email address)

                It is totally fine to not use the services if you don't want to, but please don't spread misinformation on the forum.

                For support you can reach out to hi@foodomaa.com

                  18 days later

                  M-Series

                  Hi,

                  Have you already created an account on Foodomaa.com?

                  If yes, let me know your username.

                    a month later

                    veg-non-veg-badge icon ka size ke se bara na hain..

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