Schedule Orders ?

IanKuria · 2021-06-07T12:47:29+00:00

Today I came across Grabs food - order scheduling system and it was elegant. It then reminded me, when will the order scheduling update be released ?

Schedule Orders ?

Vmart

NikhilJain Saurabh Here it is : https://discuss.foodomaa.com/d/837-managers-roles-for-each-city

STREAMTRADE

Saurabh Hello, tell me, in a future update, it is possible to add new fields, such as apartment number, floor, entrance number ?

HackerMan

IanKuria you have extended script or regular

soodomaa

Go to Settings/Translations/ Edit it like: Apartment number, floor, entrance) building those thing is not really major one. So make use of the available resources.

Adrian73

I noticed it's taken off the Roadmap now, so this basic functionality will not be available soon I suppose. I already purchased because Foodomaa was working on it for a long time, according to Trello. It's a real bummer.

I am definitely willing to pay for a order scheduling module, since I already spent a small fortune on extended licenses for all the existing modules. So another 50 bucks I wont mind.

josan420

Adrian73 not impressed... i am waiting for it since January. It was in idea list and i purchased foodomaa in hope that it will be available in few months. And later it was due to release as a separate module and i was excited to buy it. But my wait is never over. This is not an optional feature. It is must have feature. Maybe not in south asian countries but its must have feature in Europe atleast. Every platform has order schedule as a basic feature.

josan420

josan420 many times clients order and they forget to write order time in comment box and than restaurant has to call the client to ask for time...
For example today we have self pickup order by a client at 13:30 and he will pick the order at 19:15
And he forgot to use comment section and we had to call him to ask at what time he will pick his order.

If we have order schedule feature which force clients to choose from option asap or schedule it later than we don't have to face such situations.

Saurabh

josan420 every platform?
And what's the platform? What was the cost of building the platform?

AgencyNilton

josan420 Indeed I think 80/90% of Foodomaa users will agree. I need this feature very badly, is there anyone here who can develop this feature? Between all of us we could pay for it.

JusanSG

AgencyNilton Why only 80 or 90%? Must be 100% for sure, who can refuse this basic function! 😀

Saurabh

I will try to work on it, no promises.
And it will be on a seperate module.

Also just FYI, it's not a "baisc function" or else I would have built it a long back and added it to the core Foodomaa itself.

It looks so basic, so why it's not a basic thing?
Because it needs to be compatible with the Store automatic on/off times. Or else it's super easy I can actually do that in a couple of house if store automatic on/off time is not considered.

It requires many checks and functional components on the front-end.

If your business fully relies on this I would suggest you to look for someone who can build that for you.

Already discussed this many times on forums, can't stress more on this.

===

I will do some checks for this and if it takes more time, I will just build the order scheduling without considering store on/off time and include it in Foodomaa itself (not in a seperate module)

AgencyNilton

Saurabh Great news 😃! If you can't make it automatic with the opening hours it's not a big problem, I accept anyway 🙂 We are all waiting for you to come back with more information.

Dcc

Saurabh
Hi I have an app (single vendor) with this functional .I can provide you the access so that you can take a look on .but it's not something like multivendor like foodomaa .you can see what option all needed

Dcc

AgencyNilton but it should be optional for stores to opt in

IanKuria

😍😍Yaaaaay, it's finally under consideration once more! I'm also willing to pay for the module on it's own, if it comes to that

Adrian73

Variables that are required to build order-scheduling:

(Order on current day only. Automatic scheduling open/close must be set to ON)

Store open today Yes/No (already available from back end)
Current time (already available from back end)
Opening time restaurant (already available from back end)
Preparation time of order (already available from back end)
Driving time from restaurant to customer (this can be retrieved from Google Maps)

First available time slot for delivery that is shown in "time-selector" on front end is calculated by above variables.

This is a basic idea. Do not over-complicate this functionality please. It's think it's good enough for a start.

Best regards.

Saurabh

Adrian73
First of all preparation time and driving time is out of the scope of this functionality.

===

Here are my thoughts for the initial release:

Admin can set a global setting "How many future dates to show" Example: "3"
The restaurant/admin will need to configure the pre-existing Open/Close time.
After the Open/Close time has been set, restaurant can opt in for "Allow customers to schedule the orders"

With this parameters, let's say the customer is placing an order from a Restaurant that is as such:

Open today(Saturday) till 9pm
Sunday it's closed
Monday is 9am to 9pm
Tuesday is 9am to 9pm
Wednesday is 9am to 9pm... And so on...

Then in the Customer Application, the options will be for 3 active days. i.e Today(Saturday), Monday and Tuesday with the time as such:
9:00-9:30am
9:30-10:00am
10:00-10:30am... And so on...

30 mins difference in each time slots.

And when the order is placed the selected time will be attached with the order.

(Above things are the only way we can go, only minor alterations will be made to them)

Now let's say the order placing time is 9:00am and the order is scheduled for 1:00pm.
(Obviously Admin can see the order as soon as it is placed)

When will we show the restaurant the order?

Will we create a seperate section on the dashboard saying "Scheduled orders" and start blinking when the time reached near like 12:30pm we should start blinking the order? (Need suggestions for this)

====

Again, please donot suggest something like order pickup time or calculations with Google APIs, that's not in the scope of this module.

Dcc

Saurabh you can make buffer time settings so we can set schedule rules .for example we can set like
*Buffer time - 3 hours from the time of placing order
*slot times
*slot interval
*opening and closing time (default for all since you said its complicated with auto open amd close)
*allow dwlivery boy to get notofication after order packed

Adrian73

I suggest not to create another separate section for scheduled orders, but put all orders in the existing section, based on scheduled time. So the order section starts with the order that needs to be prepared/delivered first. Orders that need to be prepared later are lower in the list. More sections will cause confusion.

Saurabh

Adrian73

Let's say we keep the scheduled orders in the bottom inside the "New Orders" section.

Let's say the current time is 9:00am and the order is scheduled for 1:00pm.

Questions:

When will be the order allowed to be accepted by the Restaurant? (Because if the restaurant accepts the order, it will go to the delivery guy - we donot want that unless restaurant starts to prepare the order right?) - so how much minutes before, we can show the accept button?
May be we can set up another setting for each store "Notify of scheduled orders before XX minutes"
So if this value is set 30mins, then the restaurant will be notified at 12:30 for the order that needs to be delivered at 1:00pm

josan420

@Saurabh Thanks for taking in consideration this again. When I said many other platform, i mean to say that there are many such platform in my country (Italy) who offer their services based on yearly subscription. I don't want to compare them to Foodmaa as i know they are very costly.

I am also using free version of GloriaFood (Free and paid plans). You can try it to take insipiration from it. You can also try the one Open Source program that I mentioned u 3-4 months ago. Its also based on laravel and they have a order schedule module. Please try it before you start working on order schedule for foodomaa.

This open source program allow restaurant to create time slots. Restaurant can create time slots as per their choice (5, 10,15,30,45,60 min) Here they can also set their opening times and this module automatically create time slots based on their opening and closing times.

For example: My restaurant opening times are 12:00 - 14:30 and 18:00 - 23:30. I created time slot of each 10 min. and it automatically create available times slots as per opening and closing times.
12:00 - 12:10 (first available time slot)
12:10 - 12:20 .........
14:20 - 14:30 (Last available time slot based on my closing time)
and than
18:00 -18:10 (Again first available time slot for dinner)
18:10 - 18:20
18:20 - 18:30
23:20 - 23:30 (Last available time slot based on my closing time)

You don't have to create separate section for schedule orders. Restaurant should get order in realtime and prepare it as per required time. In this way we can also solve the issue of delivery guy losing times. Delivery guy know that he has to deliver an order at 19:30 and he will reach the restaurant in time.

I am using Foodomaa for a small and single restaurant. I just wanted to give my clients and option to order food directly from their phone so they don't have to call the restaurant over the phone. I can't afford expensive programs or extended license. I am very happy with Foodomaa and I really appreciate your efforts. I don't care if you make it separate module or integrate it to core foodomaa. As soon it will be available i will buy it.

Once again thank you so much for Foodomaa. For saving our times during lockdown.

Brian14

Saurabh In this video, the vendor dashboard is divided into 2

Upcoming - Pre Orders will be displayed under upcoming, and the restaurant shouldn't prepare the dish yet
New - The current orders appear here as usual and the pre-orders are moved to this section after some time.

Video Link:
https://www.youtube.com/watch?v=kH5_q5vvWzc

Dcc

Saurabh i can share you one of my old app to have a look on order schedule .it has complete things we want .you can check the concept in that

josan420

Saurabh

Saurabh When will be the order allowed to be accepted by the Restaurant? (Because if the restaurant accepts the order, it will go to the delivery guy - we donot want that unless restaurant starts to prepare the order right?) - so how much minutes before, we can show the accept button?

Byt why??? Restaurant should get order in realtime and delivery guy also should get notification in same time. Restaurant accept the order in advance and prepare it at schedule time. Delivery guy will also know in advance that he has to deliver an order at 13:00 and this will allow delivery guy to better manage his deliveries. He will reach the restaurant 12:50 to pick up the order and deliver it by 13:00.

almost 80% of orders that we get in our restaurant are schduled orders. We know in advance that we have to prepare these orders by that time and clients walks in and pick their order or we deliver them at the required time.

Adrian73

Saurabh

Order will be accepted by restaurant after they open. Owner comes in at 12.00-1.00pm and checks orders. Then click accept.

When restaurant opens at 1pm, cook start cooking at 1pm. First available time slot in time selector would be 1.30-2.00pm (if you stick to 30 minutes time slots).

Keep it simple.

Thanks.

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