Schedule Orders ?

IanKuria · 2021-06-07T12:47:29+00:00

Today I came across Grabs food - order scheduling system and it was elegant. It then reminded me, when will the order scheduling update be released ?

Schedule Orders ?

Dcc

Saurabh i can share you one of my old app to have a look on order schedule .it has complete things we want .you can check the concept in that

josan420

Saurabh

Saurabh When will be the order allowed to be accepted by the Restaurant? (Because if the restaurant accepts the order, it will go to the delivery guy - we donot want that unless restaurant starts to prepare the order right?) - so how much minutes before, we can show the accept button?

Byt why??? Restaurant should get order in realtime and delivery guy also should get notification in same time. Restaurant accept the order in advance and prepare it at schedule time. Delivery guy will also know in advance that he has to deliver an order at 13:00 and this will allow delivery guy to better manage his deliveries. He will reach the restaurant 12:50 to pick up the order and deliver it by 13:00.

almost 80% of orders that we get in our restaurant are schduled orders. We know in advance that we have to prepare these orders by that time and clients walks in and pick their order or we deliver them at the required time.

Saurabh

josan420 I don't think this is the way to go.

As I told, restaurant will get order in real time itself, but should they be allowed to accept the order at the same time? Why should they accept the order at 9am for the order that is scheduled for 1pm?

If they accept the order, a notification is sent to deliver guy for the new order( in the current Foodomaa system ) - we need to keep that in mind while trying to figure out how to integrate a new functionality to be compatible with this.

There is no need of delivery guy to know about an order unless the order is accepted by the restaurant to start preparing.

tapasfun

Saurabh Schedule orders also can be rejected, in case what the customer ordered is already finished before the scheduled delivery time.

That's why we need a new STATUS for the restaurant to change it to Ready for Pickup and that's when the Delivery boy will get the notification.

The status will be like this: Accepted >> Ready for Pickup (Restaurant change this and that's when the Delivery boy gets the notification) >> Picked up >> Delivered.

Maybe we can show a message to the restaurant owner, to change to ready for pickup 5-10 minutes before, so the delivery boy can reach the restaurant.

For Delivery boy >> Accept >> Pickup >> Deliverd.

Maybe we can show the delivery boy there are orders but we will show Accept/Notification when the restaurant changes to "Ready for Pickup"

Thanks.

Saurabh

tapasfun

I really don't want to add a new status for the order just for the sake of Order scheduling.

The restaurant will have the option to cancel the order just like they cancel the regular order before accepting it. There is no need for Ready For Pickup.

When the order is placed, the order status is "Order Placed" which is correct for the customer.

When the time is near, the restaurant will accept the order and the order status will be changed to "Preparing order" - from this step onwards it will be same as the regular order.

AgencyNilton

Saurabh Your message does not reassure me. You had confirmed that you were going to make the update in a short time so that the restaurant could place the order in ready to pick up to avoid that the deliveryman arrives too early.

By reading your message I have the impression that you forgot this step and announced it a few days ago ....

Can you tell me more? Because let's imagine I place an order at 7pm, the restaurant accepts it at 7:01pm, then it starts the order at 7:30pm, and it's ready at 7:50pm, this poses a problem if the deliveryman is notified to pick up the order at 7:01pm...

IanKuria

Saurabh You can have an idea from this dashboard on how others have implemented this functionality

SandeepDalai

Sir Can i have your mail Id .. I want to send you something .Sandeep.dalai786@gmail.com

josan420

AgencyNilton and if delivery man is notified at 19:01 that order will be ready for pick up at 19:50?

Saurabh

AgencyNilton this discussion is only about implementation of Order Scheduling, not for "Ready to Pickup" functionality.

The "Ready to Pickup" that you are suggesting is for the whole Foodomaa, and not particularly for Order scheduling.

"Ready for pickup" status will be done for later versions of Foodomaa which is not in the scope of discussion of this thread.

IanKuria

soodomaa

IanKuria If you want to have that kind of functionality, better buy it. Then comeback to us / share your thoughts about it. It's a very affordable script. try it. Let us see how far you can go with that.

Dwijadas

Saurabh
Work on something simple

Restaurant setup predefined schedule.(order allowed on that slot). Once the slots defined you don't have to worry about scheduling. Why need buffer before order?
Customer place order, order accepted by the restaurant. let them decide when they want to accept.
Since the order has timing, the delivery guy should know when to deliver

Refine it as it progress.

IanKuria

soodomaa I'm not here to patronize anyone, I'm just contributing to the discussion. Don't take it personally

Dcc

hi . check this out for order schedule.
img 1: we can set buffer time so that the schedule / slot starts only after the certain time.
img 2: we can set the slot type
img 3: we can set the time slots.

*this is only for idea purpose that ll be great for order scheduling.

GavinFerns

I would like my customers to be able to schedule their pickup / collection time.

Options ideal for me should be simply:

Now
In 10mins
In 15mins
in 30 mins
Specifiy time selector

My bizmodel has no delivery drivers.

If the shop is closed when the customer would like to pickup then they should not be allowed to place the order and reminded of the restaurant closing time, then they can decide if it suits them or not to go through with the order.

Example

Time is 3pm and Shop closes at 5pm. Customer places order for 5:30pm. Notification = Sorry shop will be closed, please schedule pickup for before 4:45pm

Any idea when this module may be ready>?

Adrian73

I think we should keep it as simple as possible for the Foodomaa team. Don't make it complicated.

I think a simple time selector, which is in line with opening times of restaurant, would be very much sufficient at this stage. Compared to having no time selector at all, I think there's no reason to ask for all these additional, individual requirements.

It is impossible that such functionality will serve all users equally, as each restaurant will have different way of operation.

Thanks and best regards

Saurabh

Adrian73 finally, thank you for understanding.

Everyone just keep throwing their business requirements. We are trying to build something on Foodomaa for everyone to use. I am not a freelancer here taking the client requests. - many Foodomaa users needs to understand that.

Adrian73

Saurabh

Order will be accepted by restaurant after they open. Owner comes in at 12.00-1.00pm and checks orders. Then click accept.

When restaurant opens at 1pm, cook start cooking at 1pm. First available time slot in time selector would be 1.30-2.00pm (if you stick to 30 minutes time slots).

Keep it simple.

Thanks.

Adrian73

It is not reasonable to expect that such functionality will serve all users equally, as each restaurant will have different way of operation. After release of a basic version by Foodomaa, find a developer who can custom you time-selecting needs.

I would be more than happy with any kind of simple time selector in Foodomaa at this stage.

Thanks and best regards.

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